Frequently Asked Questions

FREQUENTLY ASKED QUESTIONS

Popular Questions

We sure do! We can ship products to most countries around the world (Canada and United Kingdom not included).

Please be aware that different countries have unique customs rules and regulations. Unfortunately, if your package gets held at customs you will be responsible for communication and any additional costs required to release your item(s).


Canada: LeatherRepairCo-Canada.com

United Kingdom: LeatherRepairCompany.com

The products below are able to be used on Semi-Aniline products as well:

Aniline Leather Cleaner

Mould Remover

Leather Guard

Leather Protection Cream

Leather Juice

Leather Protection Spray

Dye Stopper

Aniline Leather Protection Spray 

Leather Primer

Leather Repair Paint Colourant Dye

Leather Prep

Leather Lacquer Finish

Leather Ink & Stain Remover

Leather Softening Crème

Leather Colour Enhancer

Flexi Filler

Fibre Binder

Base Grain Compound

Grain Copier

Leather Glue

  • Natuzzi Protecta Leather
  • Natuzzi Natural Leather
  • How To Care For Them

A question we get asked a great deal is how do I care for my Natuzzi leather ?

Natuzzi furniture has mainly two types of finishes Protecta and Natural

Both of these finishes are top grain leather.

Natuzzi Protecta Leather

The protecta finish has a slight polyurethane coating applied to the surface making it easy to wipe down and clean away dirt and grime.

The Natural finish has nothing on the surface and is just like an aniline leather.

With any form of leather its best to avoid exposing them to direct sun light.

The Protecta leather can be cleaned using the leather cleaner this can be done monthly depending on use

The protecta leather when manufactured has a thin finish layer applied to help protect again stains and spills.

If the item is not used daily then this can be done once every season.

Protection for the Protecta finish should be done more often than the cleaning.

We advise to protect the leather monthly regardless of the use, this can be done by using the protection cream.

When you get to the Natural leather this is a whole new game.

This leather is open to the elements, it has no surface finish on it at all.

Its the most luxurious feeling leather you can buy today.

So cleaning and protection is essential to avoid damaging the leather surface and colour.

With any forms of spills on your leather NEVER rub the spill away, always use gentle dabbing actions to adsorb the spill.

Do not dry the leather in direct sunlight or use a hair dryer to dry it either.

If you don’t have any leather cleaners a damp cloth with cold water will work wonders.

Gently using a damp cloth mop up the spill so it does not cause a stain.

Natuzzi Natural Leather

The Natural leather finish is achieved without changing the original characteristics of the hides.

Showing all natural makings and blemishes in the hide.

The Natural leather is left with many distinctive marks giving it that very natural look.

This type of leather will have natural scars, veining, colour shade differences and many more natural markings will be visible.

We advise that you should dust the Natural leather frequently.

Taking care and cleaning this leather requires a little more care than the Protecta finish.

The best cleaner for the Natural leather is the Aniline Cleaner.

You can also apply a leather protection system on to the Natural leather to help stop stains.

Once the above protection system has been applied its advised to protect your Natural leather as often as possible using the protection cream.

You can download our Cleaning & Protection booklet for all types of leathers Cleaning & Protection.

With the Natural leather spills must be removed at once without allowing them to soak in to the leathers natural pores.

Never rub the spill or stain as this will only push the stain or spill further in to the pores making it even harder to remove.

Most spills can be removed using a non abrasive cloth like a soft white terry towel or natural absorbent white paper to absorb the spill and stain.

Lightly dry the leather with a clean fresh cloth, again like the Protecta do not use direct heat or a hair dryer to dry the leather.

We have included below several links to help you with your leather.

Looking to be a distributor? Please signup at https://leatherrepairco-usa.com/pages/wholesale-signup and we'll contact you with information, thank you

If you're wanting to go to one of our training courses, go to USA Trainings page and look for when will be the best time for you, then email help@LeatherRepairCompany.com letting them know you'd like to go to one of the trainings and which one

General

Looking to be a distributor? Please signup at https://leatherrepairco-usa.com/pages/wholesale-signup and we'll contact you with information, thank you

Want a discount? Current discounts right now are the newsletter discount. Signup with our newsletter, and you'll receive an email with a 10% off code. Make sure to checkout with the same email used to signup

Not at all, don’t be tempted to have your leather handbag dry cleaned at all, it causes damage far worse than you could imagine, just don’t be tempted to drop your handbags off at a dry cleaner, seek expert help and advice from the handbag specialists

If you're wanting to go to one of our training courses, go to USA Trainings page and look for when will be the best time for you, then email help@LeatherRepairCompany.com letting them know you'd like to go to one of the trainings and which one

Product

Leather Guard is basically a coating for leather that still lets the leather breathe, whereas ceramic coatings don't allow the leather to breathe. Leather Guard will last up to 3 years will proper maintenance on it, and Leather Protection Cream is more like a conditioner and protection that will only last 3 months and you can put the Protection Cream over the Leather Guard to help make it last longer and maintain it. And Leather Protection Spray you must re-apply every 3 months it has a little more protection than the cream. Leather Guard will protect your leather better

  • Natuzzi Protecta Leather
  • Natuzzi Natural Leather
  • How To Care For Them

A question we get asked a great deal is how do I care for my Natuzzi leather ?

Natuzzi furniture has mainly two types of finishes Protecta and Natural

Both of these finishes are top grain leather.

Natuzzi Protecta Leather

The protecta finish has a slight polyurethane coating applied to the surface making it easy to wipe down and clean away dirt and grime.

The Natural finish has nothing on the surface and is just like an aniline leather.

With any form of leather its best to avoid exposing them to direct sun light.

The Protecta leather can be cleaned using the leather cleaner this can be done monthly depending on use

The protecta leather when manufactured has a thin finish layer applied to help protect again stains and spills.

If the item is not used daily then this can be done once every season.

Protection for the Protecta finish should be done more often than the cleaning.

We advise to protect the leather monthly regardless of the use, this can be done by using the protection cream.

When you get to the Natural leather this is a whole new game.

This leather is open to the elements, it has no surface finish on it at all.

Its the most luxurious feeling leather you can buy today.

So cleaning and protection is essential to avoid damaging the leather surface and colour.

With any forms of spills on your leather NEVER rub the spill away, always use gentle dabbing actions to adsorb the spill.

Do not dry the leather in direct sunlight or use a hair dryer to dry it either.

If you don’t have any leather cleaners a damp cloth with cold water will work wonders.

Gently using a damp cloth mop up the spill so it does not cause a stain.

Natuzzi Natural Leather

The Natural leather finish is achieved without changing the original characteristics of the hides.

Showing all natural makings and blemishes in the hide.

The Natural leather is left with many distinctive marks giving it that very natural look.

This type of leather will have natural scars, veining, colour shade differences and many more natural markings will be visible.

We advise that you should dust the Natural leather frequently.

Taking care and cleaning this leather requires a little more care than the Protecta finish.

The best cleaner for the Natural leather is the Aniline Cleaner.

You can also apply a leather protection system on to the Natural leather to help stop stains.

Once the above protection system has been applied its advised to protect your Natural leather as often as possible using the protection cream.

You can download our Cleaning & Protection booklet for all types of leathers Cleaning & Protection.

With the Natural leather spills must be removed at once without allowing them to soak in to the leathers natural pores.

Never rub the spill or stain as this will only push the stain or spill further in to the pores making it even harder to remove.

Most spills can be removed using a non abrasive cloth like a soft white terry towel or natural absorbent white paper to absorb the spill and stain.

Lightly dry the leather with a clean fresh cloth, again like the Protecta do not use direct heat or a hair dryer to dry the leather.

We have included below several links to help you with your leather.

The products below are able to be used on Semi-Aniline products as well:

Aniline Leather Cleaner

Mould Remover

Leather Guard

Leather Protection Cream

Leather Juice

Leather Protection Spray

Dye Stopper

Aniline Leather Protection Spray 

Leather Primer

Leather Repair Paint Colourant Dye

Leather Prep

Leather Lacquer Finish

Leather Ink & Stain Remover

Leather Softening Crème

Leather Colour Enhancer

Flexi Filler

Fibre Binder

Base Grain Compound

Grain Copier

Leather Glue

Color staining is an increasingly common problem as light colored leather furniture becomes more popular and dye transfers from one material to another. This can be avoided by using a leather care product to protect the leather before use or after cleaning. For further information contact support@leatherrepairco-usa.com, Some retailers may provide leather protector at the point of sale or apply it prior to sale. For the best Leather Conditioning & Protection Cream Follow this link – – View Leather Conditioner & Protection Cream

Yes it will this is the product you need Leather Protection Cream. Our protection cream is a natural product designed to protect and preserve your leather, it works on any color leather, red, black, green, blue, cream, brown, beige, ivory, maroon just to name a few colors, its neutral and works on any color leather.

Its best to use a leather protector such as LRC’s , this is best done either before the leather becomes soiled, at the point of purchase or after cleaning the cars leather interior this helps prevent colour staining from materials like denim or newsprint and also significantly reduces wear and tear on leather bolsters, seams, stitching and entry/exit points in the vehicle. Scuffing cant be stopped due to things like buttons on clothing etc, but using the protection cream four times a year will help reduce this from possibly happening and keeping your leather in far better condition that it would have been before. For further information contact support@leatherrepairco-usa.com

Order & Shipping

We sure do! We can ship products to most countries around the world (Canada and United Kingdom not included).

Please be aware that different countries have unique customs rules and regulations. Unfortunately, if your package gets held at customs you will be responsible for communication and any additional costs required to release your item(s).


Canada: LeatherRepairCo-Canada.com
United Kingdom: LeatherRepairCompany.com

We typically ship in 1-2 business days (Mon-Fri). And you will receive your order in 1-10 business days (Mon-Fri), depending on where you're located. Please know that we are doing the best we can to get orders out promptly. If you have not received your product past the listed time, please contact us at Support@LeatherRepairCo-USA.com

When your order ships you will receive a separate email providing you with a tracking number to track your order. Sometimes this email gets sorted into spam or promotions folders so be sure to take a look in there if it feels like you have been waiting a little too long.

You can also log into your account and click on the order in question to see the status.

*Please note that sometimes the tracking can take a day or two to be updated by the carrier. If it looks like its not moving, chances are its on its way! 

Please include your name and pictures/videos of the leather if you're emailing about help on fixing something on your leather, thank you

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Sunday to Saturday 10:00am - 10:00pm EST